PREDICTIVE ANALYTICS

Make way for intelligent hospital infrastructure (ihi)

PRAMOD SRIDHARAMURTHY
Nov 25, 2014

Make Way for Intelligent Hospital Infrastructure (IHI)

When you think of possible scenarios that could shut down a hospital, it is usually fire, earthquakes, or some form of physical disaster. However, there is growing threat to medical institutions of all sizes from medical equipment failure. Medical device failure occurs when the device fails to perform its intended objectives. These failures can cause unexpected adverse incidents as the safety of the device users (including patients) and technicians may be at stake.

Productive, proactive, predictive – three facets of glassbeam’s core value proposition

PUNEET PANDIT
Jun 17, 2014

Growing a sales organization is a double edge sword ! It brings more prospects in the pipeline, but it also creates demand on marketing and executive management to crystallize the core value proposition very quickly. I am not complaining :-) I think it is great that I have been pulled into some critical pre-sales discussions recently where I had to think on my feet, white board and create new slides to help sales close new deals. So, this blog is is a multi-series blog that highlights our core message and value propositison to the market we sell into.

Predicting system failures to improve customer satisfaction

MOHAMMED GULLER
May 14, 2014

Companies like Amazon, Google, and Netflix have done an amazing job of providing a great customer experience. For example, when you use Google’s search engine, it quickly figures out if you are just researching a topic or planning to a buy a product/service. Accordingly, it tailors content to show you relevant ads or chooses not to display any. Similarly, when you buy a product on Amazon, it displays other products that may be of interest to you. Netflix offers suggestions of movies you may enjoy based on your viewing behavior. How do they do this?

So, what is spl?

GLASSBEAM
Jan 24, 2012

Simply put is stands for Semiotic Parsing Language. But, more importantly it is the core of our technology.

SPL is an intuitive language that describes the structure and semantics of a class of documents. For semi-structured data, as is typical with our customers, it means we can utilize the structure inherent in the data and reflecting it in a high-performance and highly normalized data warehouse.

Glassbeam and support teams

Glassbeam
Jan 05, 2012

We’re in the midst of finalizing a case study featuring how one of our customers used Glassbeam to make it’s support organization more efficient. Will be sure to update you when we launch the case study, but can share some key findings,

One of the greatest benefits of using Glassbeam was the usage of threshold events and automatically opening cases in CRM systems (hitherto done by L1 support personnel). This resulted in substantial cost savings.

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