The Hitachi HNS Storage platform created ROI with new service revenues, upsell opportunities & proactive customer support.
Support and Product teams were able to realize ROI with preemptive support and faster product time to market.
Product and Engineering teams for the DS8000 storage group use installed base analytics for customer intelligence including license usage.
Global Support team utilizes threshold-based rules & alerts for proactive customer notification and network summary reports for preemptive support.
Global Support team reduces MTTR and improves customer experience for HDX, RMX & related video conferencing products.
CNN Money: Violin Memory selects Glassbeam
Glassbeam covered by IOT World
Glassbeam and Flexera Software to hold joint Webinar