Welcome to the first newsletter of 2019! As always, we present some of the key milestones we have achieved last quarter. This quarterly recap highlights the ways we are bringing all our business functions to make a positive impact on our customers and our partner ecosystem.
Off late at my work which currently involves moving our platform code from monolithic to microservices architecture, I have come to realize that there is a lot of boilerplate code that not only needs to be implemented in every other service but also involves maintenance pertaining to tribal knowledge within the team. This means that there isn't any standard way of implementing a service, raising the possibility of a lot of code duplication, thereby resulting in a maintenance nightmare.
As Glassbeam expands its sales into the healthcare provider market, we have found an unmet need for Radiology groups to automate their asset utilization reporting. A key business driver is their quest to enhance patient care by reducing patient revisits and reschedules, understanding physician referral leakage and maximizing machine utilization.
2018 was a defining year for Glassbeam. We blazed the trail through the year signing up 15 customers and pilot sites located at Scripps Health, Grossmont Imaging, Eisenhower Health, and several more. As we head into the second month of 2019, we just announced a key partnership that is all set to take the VA Healthcare market by storm.
After a great week at RSNA 2018 in Chicago, we want to share some of the top trends and takeaways from the show. The Glassbeam booth was buzzing throughout the five-day show. We discussed the most relevant topics and challenges for radiology technicians and clinical engineering departments with our many booth visitors.
Our vision at Glassbeam is to create extraordinary outcomes for our customers and the communities they serve by harnessing the power of connected machines. Our mission is to simplify and bring clarity to the world of complex connected machine data. In the world of healthcare, that equates to an integrated view of equipment health, performance and utilization across all medical equipment types and manufacturers.
As the head of the Glassbeam sales team, there are few questions that I often hear from our customers that I would like to address. Below, you will find answers to the most common questions that we get about Glassbeam’s machine data analytics solution. In the first of this two-part series, I’ll address common questions about Glassbeam offerings, implementation and security. In part two, we’ll discuss Glassbeam and OEM service agreements. And of course, if you get to the end and find that you want to know more, we’re here to help.