Enhance Your Multi-Vendor Offerings with Glassbeam Clinsights

Glassbeam allows Independent Service Organizations (ISOs) to further differentiate their multi-vendor multi-modality offerings to their customer base leveraging cutting edge machine data insights.


of ISOs recognize Customer Satisfaction as a strategic differentiator


of ISOs acknowledge that predictive analytics on machine data will be the top factor to reshape the industry in the next 5 years


of ISOs have no software or data driven tools and analytics capability

Improve Margins of Your Support Operations

  • Shift from on-site to an online model, become more proactive and predictive with machine failures, parts shipments, increase MTTR, reduce FTFR
  • Empower your support staff to become more knowledgeable with system health check dashboards embedded in their service ticket workflows
  • Extract, collate and centralize a pool of knowledge base into Glassbeam Rules and AI/ML engine, automate support process, reduce support workload all the way through

Resell Service Analytics module of Glassbeam Clinsights

  • Upsell your multi-vendor multi-modality support contract with predictive analytics offerings
  • Provide your end-users access to mobile-ready Clinsights dashboards to manage fleet-wide health of GE, Siemens, and Philips, manufactured MRs, CTs, and Cathlabs
  • Reduce churn and increase attach rate of service renewals by bundling Glassbeam Clinsights with your premium support contracts

Resell Utilization Analytics module of Glassbeam Clinsights

  • Differentiate your offerings by selling fleet wide utilization analytics solution covering all imaging vendor products and OEMs
  • Increase attach rate of service renewals by providing your customers one more reason to stay with your service contract options
  • Increase market share by displacing competitive products from your customers’ installed base based on enhanced business value delivered through utilization analytics

Use Cases For Independent Service Organization

Glassbeam offers Independent Service Providers a platform to integrate Clinsights into their service portfolio of medical equipment and maintenance services. You can as a service provider to healthcare organizations such as clinical engineering, radiology and service offer a comprehensive and integrated service solution that includes data-driven insights to enhance their CAPEX and OPEX decisions effectively.

Leverage Analytical Data

Get an analytics platform built to ingest data from disparate sources such as machine logs, DICOM, HL7, CMMS, and RIS. And the platform is agnostic to any manufacturer and modality helping your service engineers to responsible for maintaining high SLA at healthcare provider sites.

Offer Protactive Maintenance Services

Extract insights from our machine log analytics platform and apply this data to build a comprehensive set of analytics dashboards that will align with healthcare providers’ unique needs.

Utilization Analytics

Provide the Clinsights Utilization Analytics module for ultrasound equipment, MRI, Computed Tomography (CT), digital X-ray to better understand the machine and facility utilization to drive operational efficiencies in Radiology and related departments.

Service Analytics

Provide the Clinsights module increase machine uptime by being more proactive and predictive with machine alerts, errors, and warnings, all of which provides higher exam capacity per machine and facility, and provide better patient care with minimal disruption.