Customers

Glassbeam’s capability to ingest, parse, analyze, and act on complex machine logs truly compliments PTC’s vision for transforming unstructured data into actionable information for our support organization.

Leading Converged Infrastructure company uses Glassbeam to reduce MTTR and capture anomalous conditions using pre-defined rules.

Pilot project to provide insights into fleet management/utilization, operator utilization and field service automation based on complex machine logs from Ultrasound machines.

Pilot project to provide insights into fleet management/utilization, operator utilization and field service automation based on complex machine logs from Ultrasound machines.

Glassbeam's cloud-based solution provides their support engineers real-time dashboards, alerts, and alarms on the health of the equipment.
Pilot project to analyze machine logs from imaging modalities such as CT Scanners to improve support group efficiency by applying rules and analyzing large volume of complex logs generated from their North America deployment base.

Glassbeam Analytics platform helps Novant Health reduce equipment service costs and improve the efficiency of its support teams through machine data analytics.

Leading Medical Devices manufacturer of ablation systems uses Glassbeam / ThingWorx IoT platform to get granular insights on device performance from globally dispersed locations.

Data center operations & planning teams gain capacity utilization and projections for improved visibility into IT assets’ utilization.

Over 400 DS8000 global users extract machine data analytics to understand their install base and the latest product configuration information of the customer sites.