MTTR

Expanding Customer Base and Thought Leadership Conversations That Make Us Proud of Q1 FY2019

Puneet Pandit
Apr 16, 2019

Welcome to the first newsletter of 2019! As always, we present some of our key milestones we have achieved last quarter. This quarterly recap highlights the ways we are bringing all our business functions to make a positive impact to our customers and our partner ecosystem.

Growth Momentum in Our Customer Base Continues

In Case You Missed It: RSNA 2018 Highlights, Trends and Takeaways

Puneet Pandit
Dec 21, 2018

After a great week at RSNA 2018 in Chicago, we want to share some of the top trends and takeaways from the show. The Glassbeam booth was buzzing throughout the five-day show. We discussed the most relevant topics and challenges for radiology technicians and clinical engineering departments with our many booth visitors.

Multiple levels of insights courtesty iot analytics

DEVANG MEHTA
Mar 26, 2015

Today’s new and powerful information platforms collect, distill, analyze and present massive amounts of operational data in formats that are easy for the most junior customer service person to understand. In a typical scenario, these platforms apply rules to incoming machine data and enable proactive actions, such as opening up a customer case, dispatching a part and/or alerting a field service team to take preventive action. The customer gets his problem solved and the customer service team is satisfied they have successfully dealt with a problem. Everyone is happy.