Integrating failure analysis into regular support operations

Jan 09, 2015

Our first post for 2015 focuses on integrating failure analysis with the goal of making support operations more productive.

Lets’ take a use case of a hardware vendor that has a chassis based product that has multiple blades as well as an additional card used as the overall controller for the chassis. This Management card is important because it controls power for each blade as well as the fans for cooling.