SUPPORT ANALYTICS

Glassbeam for Glassbeam (Part 6) – In SaaS, ‘Sale’ is not the end of Sales cycle

Pramod Sridharamurthy
Aug 21, 2017

In my concluding post, let’s look at the use cases that help our Sales/Account teams to manage our customer relationships efficiently, discover upsell and cross sell opportunities and analyse application use across our install base to help improve the adoption of our product. 

Glassbeam Analytics - Sales Use Cases

What’s On the Chief Data Officers’ Table to Wrestle Data Preparation

Vijay Vasudevan
May 02, 2017

The need for proper tool to organize and understand the underlying patterns in machine data exists. From what we’ve been hearing, that’s gripping the Chief Data Officer’s mind. Why?

Glassbeam Lifts Gold as Most Innovative Company of the Year by Best in Biz Awards 2016

Vijay Vasudevan
Sep 06, 2016

Recently, Glassbeam was named the most innovative company of the year by Best in Biz Awards 2016 International.  We were acknowledged due to our innovative approach at successfully developing unique machine data analytics solutions in the Internet of Things (IoT) market.

Partnering with tsia to transform support organizations

CARLOS QUEZADA
Apr 14, 2016

I must admit – the impetus for this post is squarely ANOTHER POST written by Judith Platz at TSIA.

Glassbeam studio architecture

SURAJ ATREYA
Feb 17, 2016

GLASSBEAM STUDIO is a one of a kind software which helps in data transformation and preparation, visualizing data, deployment and much more. The Glassbeam Studio technology is modeled on a client-server architecture with functionalities balanced neatly between the client and the server. This software is architected to offer an infinitely scalable, seamlessly, and functionally compelling way to transform even the most complex machine data into valuable business insights.

Metadata extraction

Successfully handling the massive amounts of data iot creates

DEVANG MEHTA
Nov 05, 2015

In July, I WROTE about the role IoT analytics can play in optimizing today’s complex storage networks. I wrote in that blog, “Storage system providers have turned to IoT analytics both to help ensure optimal performance and to gain a deeper understanding of how customers are using their solutions.”

Glassbeam expands into the supply chain

DEVANG MEHTA
Oct 27, 2015

Today, we are ANNOUNCING that OnProcess Technology, a leading managed service provider that specializes in complex, global service supply chain operations, has selected Glassbeam to assist in improving its triage management and logistic operations. This move is Glassbeam’s first foray into supply chain management. OnProcess will OEM Glassbeam’s IoT analytics platform and offer it as a value-added service to its customers.

All eyes in san francisco this week for dreamforce 15

DEVANG MEHTA
Sep 18, 2015

As thousands of people step into San Francisco’s Moscone Center at this year’s DREAMFORCE they will come face to face with the "INTERNET OF CUSTOMERS", as Salesforce dubbed it back in 2013, which is connecting the Internet of Things to the Marketing Cloud.

Converged infrastructure, here we come!

DEVANG MEHTA
Sep 01, 2015

We always feel elated when we enter a new vertical and win a couple of customers in the space. The joy and excitement is amplified when it’s a white-hot vertical by itself – in this case the Converged and Hyperconverged (simply “Converged” for this post) Infrastructure space.

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