CUSTOMER INTELLIGENCE

Why Visiting Our Booth at AHRA 2019 is an Unmissable Opportunity to Recover Thousands of Dollars in Lost Revenues

Puneet Pandit
Jul 19, 2019

Are you attending the AHRA 2019 Event? If you are, you must plan on visiting our booth #205.  

This event is designed to keep up with the latest developments in the world of imaging, with a keen focus on using AI-driven analytics in the clinical engineering and radiology world.

Growing by Leaps and Bounds: Our Q2 2019 Recap

Puneet Pandit
Jul 17, 2019

We wrapped up Q2 and it has been full of changes.

Over the past 3 months, Glassbeam has:

Who Owns the Data – Part 3

Puneet Pandit
Jul 05, 2019

In Part 1 of this blog series, I set the stage on the debate on who owns the machine data generated by medical devices such as CT, MRI, and so on. In Part 2 of this blog, I outlined an approach and my perspective on how this debate is being resolved between Providers and OEMs. 

Clinsights Software Opens New Frontiers of Collaboration between Radiology and Clinical Engineering groups; Saving Hundreds of Thousands of Operations’ / Capital Dollars

Vivek Sundaram
Jun 18, 2019

For the first time in the Healthcare industry, two distinctly different groups in a healthcare provider organization come under the eye of a single pane of glass. The roles are Clinical Engineering practitioners responsible for machine uptime and other is the Radiology and Imaging groups responsible for maximizing machine utilization and therefore revenues.  The common goal is always improving patient care and clinical outcomes for the benefits of its customers.

How Healthcare Providers Can Maximize Utilization of Medical Equipment

Puneet Pandit
Mar 14, 2019

As Glassbeam expands its sales into the healthcare provider market, we have found an unmet need for Radiology groups to automate their asset utilization reporting.  A key business driver is their quest to enhance patient care by reducing patient revisits and reschedules, understanding physician referral leakage and maximizing machine utilization.

Integrating Machine Log Data with CMMS Solutions. An Exciting Opportunity for Glassbeam!

Pawan Jheeta
Apr 12, 2018

Glassbeam loves its customers. Customer development is an integral part of Glassbeam. Our healthcare/clinical customers are telling us how the newly launched Glassbeam CLinical Engineering ANalytics (CLEAN) Blueprint is creating immense value by analyzing machine log data and presenting deep insights about machines in their clinical environment.

Glassbeam for Glassbeam (Part 6) – In SaaS, ‘Sale’ is not the end of Sales cycle

Pramod Sridharamurthy
Aug 21, 2017

In my concluding post, let’s look at the use cases that help our Sales/Account teams to manage our customer relationships efficiently, discover upsell and cross sell opportunities and analyse application use across our install base to help improve the adoption of our product. 

Glassbeam Analytics - Sales Use Cases

Glassbeam for Glassbeam (Part 5) – Data Driven Product Management

Pramod Sridharamurthy
Aug 14, 2017
Glassbeam for Glassbeam - Product Management
 
Product Management is not an easy thing to do. Bulk of the company’s resources and direction is driven by the decisions made on the roadmap of the product. Bad decisions lead to wasted effort internally and in the best case lead to unhappy customers and in the worst case, lead to losing customers. 
 

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