Blogs

We need to resolve what “resolution” means

Author : DEVANG MEHTA Apr 02, 2015

In my last BLOG, I discussed three levels of analysis and each type’s benefits to teams, these were proactive, predictive and prescriptive analytics. Predictive and prescriptive, in particular, demonstrate how the enormous potential of big data combined with today’s advanced analytics can contribute to an organization’s success. Success can include everything...

Multiple levels of insights courtesty iot analytics

Author : DEVANG MEHTA Mar 26, 2015

Today’s new and powerful information platforms collect, distill, analyze and present massive amounts of operational data in formats that are easy for the most junior customer service person to understand. In a typical scenario, these platforms apply rules to incoming machine data and enable proactive actions, such as opening up a customer case, dispatching a...

How glassbeam helps product marketers

Author : Mar 20, 2015

A lot of IOT Analytics use cases are centered around benefits to IT groups – however, good analysis of machine data is tremendously useful for many other stakeholders inside an organization. Today, we will focus on how our Analytics are tremendously useful for Product Marketing groups. The central theme is the notion of ‘feature propensity’ – that is how much (...

Transforming your support org into a profit centre

Author : DEVANG MEHTA Mar 07, 2015

Yes, it’s possible with powerful IOT Analytics solutions like Glassbeam. And its not just one of those theoretical possibilities – we have numerous CASE STUDIES of customers that are accruing cost savings and discovering new services revenue streams. Plus there are numerous other economic benefits of using Glassbeam — a larger percentage of cases resolved at L1...

Remote maintenance of escalators and elevators using log analytics

Author : VIJAY VASUDEVAN Feb 27, 2015

Every machine produces logs. Even those escalators and elevators at your favorite mall or office space. Here’s what will happen next. Those escalators will talk to a forecaster sitting at a remote location,and transmit data that will be tremendously valuable for their own maintenance. But what messages are they transmitting? What’s the objective? Typical...

Glassbeam in action at dimension data

Author : DEVANG MEHTA Feb 20, 2015

We’d ANNOUNCED last summer that Dimension Data, an NTT company, and a global ICT leader had chosen Glassbeam to optimize it’s global data center operations. Since then, their team has used Glassbeam to accrue numerous benefits in their data center operations and we recently wrote a case study that articulates these benefits. Prior to using Glassbeam, the...

What the spark!

Author : DEVANG MEHTA Feb 13, 2015

No, we don’t hate Spark! We like it a lot – regular blog readers know that we integrated Apache Spark’s MlLib library into our SCALAR product last Fall. If you missed this news, here’s the PRESS RELEASE and BLOG POST. What the Spark is the name of a meetup event in the Bay Area on February 26, where our principal architect, Mohammed Guller will be presenting. He...

Connecting seamleassly to thingworx

Author : DEVANG MEHTA Feb 05, 2015

This is HOT OF THE WIRE – we’re announcing a technology and business relationship with Thingworx (a PTC company). The partnership means that we will build a connector into THINGWORX IOT PLATFORM that will enable data to be ingested (and parsed) into GLASSBEAM’S IOT ANALYTICS platform. Building the connector will mean that we are ‘Thingworx-ready’ We see this as...

Our take on why machine data is inherently safe

Author : DEVANG MEHTA Jan 26, 2015

Security remains one of the primary impediments to broad IOT adoption across the industry. Our sales and business development teams face similar objections to the adoption of Glassbeam. We held a Webinar last year, with our partner Dimension Data, that articulated how we ensure security in machine data in terms of encryption, secure transportation, multi-tenancy...

Wind energy equipment manufacturer’s guide to iot service excellence

Author : VIJAY VASUDEVAN Jan 20, 2015

In a wind farm running hundreds of wind turbines, the hydraulic systems play an important part in running the turbine smoothly. Hydraulic systems optimize the turbine by controlling the blade pitch to maximize the amount of power generated under unpredictable wind conditions. Performance takes a hit, when there’s a sudden drop in pressure. In the worst case...

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