Unified cloud based log analysis

Press Releases

Glassbeam Inc. Named Lightning Round Winner for Big Data Track for TiEcon 2013

May 17, 2013

Glassbeam’s cloud based machine data analytics solution recognized by TiECON.

Glassbeam Inc., the leading provider of Big Data applications for machine data analytics, announced today that it has been named one of the Lightning Round winners for Big Data track of TiEcon 2013. Lightning Round winners are recognized for their leadership among their peers and their game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. Glassbeam will be honored at TiEcon 2013 on Friday, May 17 at the Santa Clara Convention Center.

“We are delighted and honored to be recognized for our efforts,” said Puneet Pandit, CEO, Glassbeam. “Big Data is an emerging theme in machine data analytics projects since devices are emitting all kinds of semi-structured data with an ever increasing velocity. The “Internet of Things” is here. Glassbeam’s platform provides a comprehensive capability to parse and mine this data using an innovative cloud based solution.”

Glassbeam was selected by the TiEcon 2013 content advisory team based on a set of criteria, including innovation, market potential and commercialization. Winners were selected from among hundreds of other technology companies in the Big Data space based on nomination by investors, bankers, journalists and industry insiders.

“To honor the startups that are showing signs of early success and huge potential for success, TiEcon has created a new category of Lightning Round winners who will have the chance to pitch their stories to the full Big Data track, comprising of investors, industry executives, prospects, analysts and media,” said R. Paul Singh, Co-Convener of TiEcon 2013.

Glassbeam’s customers include some of the biggest names in the Fortune 500 across verticals in storage, wireless, networking and medical industries. Glassbeam’s solutions enable product manufacturers to accurately identify upsell and cross sell opportunities for revenue generation, to adopt a data driven approach to new product development & product lifecycle management and to reduce support costs through faster resolution and proactive support.

TiEcon is TiE’s premiere annual event and is the largest conference for entrepreneurs in the world. TiEcon 2013 offers full day tracks on three of the hottest industry verticals of Big Data, Mobility and Software Defined Infrastructure on May 17th, 2013. The second day of the conference, May 18th, focuses on issues of entrepreneurship including how-tos, Women, Youth, Professional Services, Global and Social Entrepreneurship.

For more information on TiEcon 2013, visit http://www.tiecon.org.

About Glassbeam

Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for device manufacturers, cloud providers and IT data centers. Glassbeam’s Big Data applications leverage the company’s breakthrough Semiotic Parsing Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in multi-structured machine data. To learn more visit http://www.glassbeam.com.

About TiEcon

TiEcon is the world’s largest conference for entrepreneurs and intrapreneurs with loyal participation from top technology companies, leading venture capital firms, and global service providers. TiEcon 2012 attracted 3,000+ attendees from across the world — including CEOs of established companies to first-time entrepreneurs creating new companies, to leading investment professionals and corporate executives. TiEcon was listed by Worth Magazine in their September 2011 issue to be among the 10 Best Conferences for Ideas and Entrepreneurship along with TED and the World Economic Forum. For more information on TiEcon, visit http://www.tiecon.org/.

Glassbeam Named to Inaugural CRN Big Data 100
May 17, 2013

Glassbeam, an innovator in machine data analytics is named to UBM Tech Channel’s CRN 2013 Big Data 100 list

Glassbeam Inc., an innovator in the Big Data applications market for machine data analytics, announced it has been named to UBM Tech Channel’s CRN 2013 Big Data 100 list. The inaugural list recognizes innovative technology vendors that offer products and services to help businesses manage “Big Data” – the rapidly increasing volume, speed and variety of information being generated today. Vendors on this list are industry stalwarts leveraging their products and services to meet the Big Data challenge, as well as a wave of startups developing a new generation of products to help businesses address their Big Data needs.

“We are pleased to be recognized by UBM as an innovative vendor in the Big Data space,” said Puneet Pandit, CEO, Glassbeam. “With the growing momentum towards the “Internet of Things”, Glassbeam is uniquely positioned with our solutions to help our customers gain a competitive edge by analyzing structured and unstructured machine data”.

Glassbeam’s technology enables its customers to parse and mine machine data to make strategic and operational business decisions. With a customer list that includes some of the largest Fortune 500 companies, Glassbeam’s customers span a wide variety of verticals including storage, wireless, networking and medical devices.

“The 2013 Big Data 100 list recognizes vendors that have shown a dedication to the innovation and advancement of today’s Big Data services, and have evolved to meet the needs of today’s business leaders,” said Kelley Damore, Senior Vice President and Editorial Director, CRN. “Companies need technologies that not only help them process and manage all that data, but also offer market insights.

The Big Data 100 vendors set themselves apart with the cutting edge products and services that provide significant growth opportunities for solution providers to build their business and effectively compete in today’s information economy.”

Selected by CRN’s editorial staff, the 2013 Big Data 100 list is featured in the April issue of CRN Magazine and will be featured online at http://www.crn.com.

About Glassbeam

Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for IT and business users. Glassbeam’s Big Data applications for customer support, product development and sales leverage the company’s breakthrough Semiotic Parsing Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in multi-structured machine data.

About UBM Tech Channel http://www.ubmchannel.com)

UBM Tech Channel, a UBM company, is the premier provider of IT channel-focused events, media, research, consulting, and sales and marketing services. With more than 30 years of experience and engagement, UBM Tech Channel has the unmatched channel expertise to execute integrated solutions for technology executives managing partner recruitment, enablement and go-to-market strategy in order to accelerate technology sales. To learn more about UBM Tech Channel, visit us at: http://www.ubmchannel.com.

UBM llc (http://www.ubm.com)

UBM llc is a leading global business media company. We inform markets and bring the world’s buyers and sellers together at events, online, in print and provide them with the information they need to do business successfully. We focus on serving professional commercial communities, from doctors to game developers, from journalists to jewelry traders, from farmers to pharmacists around the world. Our 6,000 staff in more than 30 countries is organized into specialist teams that serve these communities, helping them to do business and their markets to work effectively and efficiently. For more information, go to http://www.ubm.com

Glassbeam Launches a Cloud Based Unified Search and Log Management application
February 27, 2013

New product helps IT and Business users mine log data for analytics on application and machine logs.

Glassbeam Inc., the leading provider of Big Data applications for machine data analytics, is launching a new product at the O’Reilly Strata Conference, that simplifies analyzing log and other multi-structured data. Glassbeam Search enables IT and Business users to search on application and machine logs with powerful metadata derived from combining its patent pending SPL^TM language with a distributed search platform.

“Glassbeam Search is the first product that will address the challenges of both IT and product support in analyzing logs,” said Puneet Pandit, Glassbeam’s CEO and Founder. “We have been hearing from our customers about the challenges of searching on unstructured data as well as the need to browse on available structure in the log files to refine results. With Glassbeam Search, customers can now do both with one product.”

Current solutions for searching log data focus on time-stamped data for IT use cases or an off-the-shelf search platform. However machine logs in data centers and across many industries like high tech hardware & software, medical, industrial, Wi-Fi, and sensors contain valuable information including usage, performance, configuration and settings that can be analyzed to provide much more than operational insights. Glassbeam Search is designed to address multiple formats of log and data, allowing the customer to go beyond time- stamped data and when combined with the Glassbeam platform, provides a powerful business intelligence solution for the enterprise.

“With the emerging trend towards Internet of Things, there are very few solutions in the market that are well positioned for analytics on this class of Big Data,” said Glen Allmendinger, President of Harbor Research. “Given the volume and variety of data that will be produced by connected devices and applications, Glassbeam is well positioned now especially with the new Search product that should be a key component of vendors and IT users looking for sustainable profit and smart-services through data management and analytics.”

Big brands like IBM, EMC, HDS, Polycom, Aruba networks, Fusion-IO and Covidien leverage the power of Glassbeam’s SPL^TM and its platform to find, explore and analyze machine logs. Glassbeam provides value to these customers with its cloud based machine data analytics that help with operational and strategic intelligence.

“Glassbeam Search is the first of several applications on the Glassbeam cloud. These applications are designed for enterprise customers whose data is growing leaps and bounds,” said Srikanth Desikan, VP Products at Glassbeam. “Our focus is to not just provide a platform but a complete enterprise solution with tools and applications that provide business and operational insights on the data, enabling faster and more accurate decision making for our customers.”

About Glassbeam

Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for IT and business users. Glassbeam’s prepackaged Big Data applications for customer support, product development and sales leverage the company’s breakthrough Semiotic Parsing
Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in
multi-structured machine data.

Suresh Vasudevan Joins Glassbeam’s Board of Directors
February 27, 2013

Glassbeam adds to its team, appointing tech leader Suresh Vasudevan to its board.

Glassbeam Inc., the leading provider of Big Data apps for machine data analytics, today announced the
appointment of Suresh Vasudevan to its Board of Directors. Suresh is a seasoned business executive and will
bring valuable insights to propel Glassbeam to become a leader in the Big Data analytics market.

“Suresh has a stellar record since his early days at Mckinsey and NetApp in finding ground breaking ideas and
turning them into viable businesses for high technology markets,” said Puneet Pandit, CEO of Glassbeam. “His
recent successes at emerging companies like Omneon and Nimble Storage will give Glassbeam tremendous
insights on how to grow multifold over next few years. I am honored to have him join our team at this crucial
phase to help us build a true legacy in the Big Data analytics market”.

“Glassbeam is an exciting company, at the threshold of rapid growth in the Big Data space around multi-
structured data analytics”, said Suresh Vasudevan. “I am excited and looking forward to bringing an operational
and strategic perspective to the team based on my experience”.

Suresh is currently the CEO of Nimble Storage. Prior to Nimble Storage he was the CEO of Omneon (acquired
by Harmonic), and previously served as a member of the executive team at NetApp, overseeing all product
operations. During a decade-long career at NetApp, Suresh led the company’s product strategy and product
development and was a key architect of the steady expansion of NetApp’s product portfolio into new markets.
Before joining NetApp, Suresh worked at the management consulting firm McKinsey & Co. in New Delhi,
Mumbai, and Chicago as a senior engagement manager.

Suresh holds an M.B.A. from the Indian Institute of Management (IIM) in Calcutta, India and a B.S. in
Electrical Engineering from the Birla Institute of Technology and Science (BITS) in Pilani, India.

About Glassbeam

Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for
device manufacturers, software vendors and their users. Glassbeam’s pre-packaged Big Data applications for
customer support, product development and sales leverage the company’s breakthrough Semiotic Parsing
Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in
multi-structured machine data.

To learn more visit http://www.glassbeam.com.

Glassbeam adds Jim Peck as VP Field Operations
November 10, 2012

Sunnyvale – November 10, 2012 – Glassbeam Inc., the leading provider of Big Data apps for machine data analytics, today announced the appointment of Jim Peck as VP Field Operations. Jim brings a wealth of experience to Glassbeam in both hardware and software sales, having spent the past 20 years selling enterprise software at companies like Vendavo, i2 Technologies and Vistaar.”Jim is an experienced sales executive with over two decades in selling enterprise software at large companies and startups,” said Puneet Pandit, CEO of Glassbeam. “Jim has taken startups from zero to twenty million dollars in revenue and knows to scale. At this stage of our company Jim is a key addition to the team. We are delighted to have him on board”.Prior to Glassbeam, Jim was at Vistaar, where he was responsible for building a sales team and growing revenues from the beginning with a focus on high tech and industrial manufacturing. Prior to Vistaar, Jim was atVendavo, where he served as SVP of Sales. AsSVP of Sales he scaled the sales organization to go from nothing to 20 million in annual revenue. Jim has also held sales executive roles at i2 Technologies, Savvion and Amdahl Corporation.

“Glassbeam is an exciting company, working to solve some huge problems in the Big Data space around multi-structured data analytics. I am looking forward to a rewarding journey with this strong team” said Jim. “The team has built a great product and acquired marquee customers. The next step is to scale and ramp up to penetrate various verticals where the technology is applicable and I am looking forward to help the team do that”.

About Glassbeam
Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for device manufacturers and their users. Glassbeam’s pre-packaged Big Data applications for customer support, product development and sales leverage the company’s breakthrough Semiotic Parsing Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in multi-structure machine data.

To learn more visit http://www.glassbeam.com.

Glassbeam Adds Veterans Anant Jhingran and Vivek (Vic) Mahadevan as Advisory Board Members
October 3, 2012

Sunnyvale, CA (PRWEB) October 03, 2012 – Glassbeam Inc., the leader in big data applications based on machine data, today announced that Dr. Anant Jhingran and Mr. Vivek (Vic) Mahadevan have joined the company as Advisory Board Members.Dr. Anant Jhingran (Ph.D. Berkeley) is currently VP Data at Apigee. He joined Apigee from IBM where he was VP and CTO for IBM’s Information Management Division and Co-Chair of IBM wide Cloud Computing Architecture Board. He was responsible for the technical strategy for databases, information integration, analytics, Big Data, and helped deliver IBM’s PaaS capabilities. Dr. Jhingran has received several awards including IBM Fellow, IIT Delhi Distinguished Alumnus Award, President’s Gold Medal at IIT Delhi, IBM Academy of Technology, and has authored over a dozen patents and over 20 technical papers.Mr. Mahadevan, most recently Chief Strategy Officer at NetApp, was responsible for leading NetApp’s business strategy to take NetApp into new growth areas. Prior to NetApp, he served as Vice President of Marketing for LSI Corporation, and is a 27-year veteran of the high tech industry with senior management positions at leading storage and systems management companies including BMC Software, Compaq, Ivita, and Maxxan Systems. Mr. Mahadevan has a Bachelors Degree in Mechanical Engineering from Indian Institute of Technology and a Masters’ Degree in Mechanical Engineering and Business Administration from University of Iowa.

Puneet Pandit, Founder and CEO Glassbeam said, “Having such stellar people join the Glassbeam team is a seminal event in our quest to aggressively grow in the Big Data Applications space. We are delighted to welcome Dr. Jhingran and Mr. Mahadevan to the Glassbeam family. As we grow, we will benefit from adding key advisers by leveraging their business and technical acumen and industry connections.”

Glassbeam hires Taneli Otala as Chief Technology Officer to ramp up on its Big-Data play
August 30, 2012

Sunnyvale – August 30, 2012 – http://www.glassbeam.com/”>Glassbeam Inc., the leading provider of Big Data apps for machine data analytics, today announced the appointment of Taneli Otala as Chief Technology Officer. As the technology leader on Big Data architectural initiatives at Glassbeam, Taneli brings over 25 years of experience in both hands-on and high level engineering management for solutions related to data, distributed processing, networks, security and scalable storage to Glassbeam.

“We are delighted to have Taneli on board to lead Glassbeam into the next phase of our growth plans,” said Puneet Pandit, CEO of Glassbeam. “Taneli has done some remarkable innovations in the field of Big Data leveraging recent technologies like Cassandra and Hadoop. His foundation as a thought leader in the database, applications and systems world will help us scale tremendously as we leverage our strengths on the current technologies and enter new markets of Big Data Apps with a nexgen platform”.

Prior to Glassbeam, Taneli was at GoingOn, where he was responsible for building the platform with Drupal front-end workflow, with a Cassandra and Hadoop back-end for web scale. Prior to GoingOn, Taneli was at Atomic Labs, makers of the Pion Data Stream Platform where he served as CTO. Previously as VP of Engineering at Jaxtr, the real-time global telephony and social networking company, Taneli re-architected scalability, security and database design as the company scaled from 100k to 10 million users. Previous to Jaxtr, he served as VP Technology for Various, Inc., a holding company for some of the world’s largest consumer web sites. At Various he oversaw the growth and maintenance of the network infrastructure and application architecture required to keep 700 domains, 40+ web sites with 200 million user accounts humming smoothly. Taneli has also held CTO or VP Engineering roles at MySQL, SenSage, Verano, Zambeel, Oracle and Otasoft. He studied electrical and mechanical engineering at the University of Oulu in his native Finland.

“Glassbeam is poised to do great things in Big Data Apps market and I am looking forward to an exciting journey with this strong team” said Taneli. “The fact they have some marquee accounts under their belt gives me a great platform to work on with some of the most complex machine data that has tremendous business value. The company and space of Big Data Apps is ripe for making some significant contributions and I am eager to make a big difference and leave a legacy with technological innovations over coming years at Glassbeam.”

Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for device manufacturers and their users. Glassbeam’s pre-packaged Big Data applications for customer support, product development and sales leverage the company’s breakthrough Semiotic Parsing Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in multi-structure machine data.

Glassbeam expands its management team hiring Srikanth Desikan as VP Products and Marketing to drive its Big Data programs
July 10, 2012

Sunnyvale – July 10, 2012 – http://www.glassbeam.com/”>Glassbeam Inc., the leading provider of Big Data apps for machine log data, today announced the appointment of Srikanth Desikan as Vice President of Products and Marketing. With two decades of experience in software, Sri will be responsible for the overall product strategy and roadmap, product management and product marketing as well as all corporate marketing efforts at Glassbeam.

“We are delighted to have Sri lead our product and marketing efforts,” said Puneet Pandit, CEO of Glassbeam. “Sri has demonstrated leadership and strategic thinking throughout his career and has valuable experience in developing, managing and marketing complex software products. He will be instrumental in transitioning Glassbeam’s products and technology to scale to the growth of our business and help position Glassbeam as a market leader in our space”

Prior to Glassbeam, Sri headed up analytics products for Disney(Playdom and Disney Mobile), working on building and managing products to analyze log files from facebook and mobile games. Sri has experience both in consumer and enterprise software companies having worked in large public companies like SGI, Siebel (CRM) and Agile (PLM) as well as consumer startups like NeoEdgeNetworks(games and advertising). Sri also founded Gameseekr, a video game search engine company. Sri has an MBA from the Haas School of Business and a Masters in Computer Science from Anna University, Chennai, India.

“I am excited to be part of the Glassbeam family,” said Sri. “Glassbeam is a unique startup, profitable, with large customers and a working product. My job is to scale the products to meet the needs of the huge Big Data market and ramp up our marketing to position Glassbeam as a market leader in the machine data analytics category”

Glassbeam ends 2011 with significant market traction and compelling product enhancements
February 01, 2012

Company announces product enhancements, operational profitability and an expanded footprint in the white-hot data analytics space.

Sunnyvale, CA (PRWEB) February 01, 2012 — Glassbeam, the innovative product analytics vendor, today announced that it has successfully closed out 2011 financial year with significant positive developments across the board in its customer and product operations. The past year brought many successes to Glassbeam with expanded business from current blue chip customers such as IBM, HDS (BlueArc), EMC and Aruba Networks. The company also achieved its targeted financial goal of being a profitable and cash flow positive business by early 2011.

Foremost, the company launched enhanced product functionality by adding numerous new features and functionalities to both its core platform as well as business suite of application products. The product architecture was enhanced to provide single sign-on from http://www.glassbeam.com for all its end users. The support application suite was improved to allow manual file uploads to enable on-demand processing of machine data. Performance was improved by over 50% in certain key areas providing a much faster response to end user workflows. A new dashboard platform was integrated into core Glassbeam user interface making it seamless to navigate from Glassbeam applications to custom dashboards. Finally, significant improvements were made to internal SaaS operations to allow better multi-tenancy scaling across multiple customers on the same database architecture.

Year 2011 also proved a boon in terms of industry recognition by leading institutions such as IDC, Silicon India, and TiE. IDC nominated Glassbeam as one of the innovative Business Analytics companies under $100 Million to watch in 2011-12. Silicon India (SI) included Glassbeam in the “SI 100, 2011″ annual listing of the top 100 technology companies founded and managed by Indians in the U.S. Further, TiE nominated Glassbeam to its list of top 10 start-ups in the Cloud computing category.

“We had a great 2011 both from a market traction and product development standpoint” said Puneet Pandit, CEO of Glassbeam. “We achieved many major milestones including profitability, an expanded customer base, enhanced product capabilities and notable media mentions. All of these augur well for our continued growth in 2012″.

Glassbeam hosting Webinar on Product Management IQ
December 01, 2011

Companies selected by a distinguished panel are making high impact changes in the Technology marketplace.

Webinar will address how vendors of compute-centric technologies can better understand and benefit from trends in product usage

Sunnyvale, CA (PRWEB) December 01, 2011 — Glassbeam, the innovative product analytics vendor will be hosting a Webinar on December 6. Noted research analyst, Glen Allmendinger and Glassbeam CEO, Puneet Pandit will present at the Webinar.

The Webinar will discuss new approaches to collecting and harnessing product operational data. It is directed towards support and engineering groups at manufacturers of complex technology products that can utilize valuable information and trends to make more informed decisions on technical issue resolution and product roadmaps. The Webinar will also be helpful for sales and services groups in making better cross-selling and up-selling decisions based on product usage data.

More information on the Webinar can be found at http://www.glassbeam.com/lp/index.html

Glassbeam featured in SI 100, 2011 by Silicon India Magazine
November 11,2011

Companies selected by a distinguished panel are making high impact changes in the Technology marketplace.

Sunnyvale, CA, November 11, 2011 — Glassbeam, the innovative product analytics vendor, today announced that SiliconIndia has included Glassbeam in the “SI 100, 2011” annual listing of the top 100 technology companies founded and managed by Indians in the U.S. Further, Glassbeam was also listed amongst the Top 10 Enterprise Software Companies for 2011.

“We are proud to recognize Glassbeam as one of the Top 10 Enterprise Software Companies in si100 2011. The si100 list recognizes game-changing U.S.-based technology companies founded by Indian entrepreneurs. Glassbeam was selected by a distinguished panel of C-level executives at public companies, venture capitalists, industry analysts and other distinguished entrepreneurs for its innovation, proven success / market potential, commercialization, stakeholder value, and media buzz,” says Harvi Sachar, Publisher & Founder, Siliconindia.

Glassbeam’s technology enables manufacturers of compute-centric technologies to gain insights from massive quantities of semi-structured product operational data, such as log data, contained in any intelligent device. The solution converts this data into actionable information using a unique technology that scales to analyze terabytes of data using next generation data warehousing techniques. It is applicable to companies across multiple verticals such as servers, storage, networking, software, telecom, and medical devices.

“SiliconIndia rightly characterizes Glassbeam as a provider of ground-breaking product analytics solutions” said Puneet Pandit, CEO, Glassbeam. “Our technology is uniquely capable of assimilating and analyzing product operational data and presenting this in a format that enables Technology manufacturers considerably enhance the productivity of their sales, support and engineering organizations.”

Glassbeam Named in ‘Innovative Business Analytics Company Under $100M to Watch’ by Leading Market Research Firm
November 02,2011

Companies selected are innovative, visionary and enable pervasive access to information

Sunnyvale, CA (PRWEB) November 02, 2011 — Glassbeam, the innovative product analytics vendor, today announced that leading IT market research and advisory firm, IDC has included Glassbeam in the “Innovative Business Analytics Companies Under $100 Million to Watch, 2011, doc #230923, October 2011.”

In its report, the firm cited three key drivers making an impact in the Business Analytics marketplace: mobile analytics, cloud-based analytics and collaborative decision management. The Innovative Business Analytics Companies to Watch Under $100M list included companies that are successfully meeting the needs of customers in each prediction category. Glassbeam was recognized in the Cloud-based Analytics category.

“New technologies are eliminating boundaries between content and data to enable pervasive access to all relevant information. Contributing to this innovation is a group of small companies with the vision and technology to have an impact on the IT marketplace,” says Henry Morris, senior VP, Worldwide Software and Services, IDC.

“Our technology helps customers to seamlessly collect and analyze valuable product operational data – thereby, enabling them to draw intelligent inferences around usage at customer sites” said Puneet Pandit, CEO, Glassbeam. “Coverage from respected research organizations serves to validate our product’s capabilities and the various advantages it brings to technology manufacturers globally.”

About IDC’s Selection Process
IDC’s “Innovative Companies Under $100M to Watch” reports are a qualitative evaluation of a set of vendors within a specific market — they are not a stack ranking nor do they represent an exhaustive evaluation of all companies in a segment or a comparative ranking of the companies in the report. IDC’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. IDC disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Glassbeam Brings Diaz Nesamoney, Informatica Co-founder and Jivox CEO, on as an Advisory Board Member
October 11,2011

SUNNYVALE, Calif., October 11, 2011 Glassbeam Inc., the leader in product analytic data solutions, today announced that Diaz Nesamoney, president and CEO of Jivox, and co-founder and former president of Informatica, has joined its advisory board. Diaz brings a wealth of knowledge and expertise in delivering business analytics and data warehousing solutions to manufacturers of IT equipment–Glassbeam’s target audience. The goals of Glassbeam’s advisory board members are to provide business and technical expertise, to assist in developing the company’s near and long-term corporate objectives, and provide insight toward enhancing Glassbeam’s products and marketing strategy going forward.

Puneet Pandit, president and CEO of Glassbeam commented, “Glassbeam is at an exciting point in its growth. We have some excellent customers in the storage, wireless networking and medical device sector that use our solutions to make smarter business decisions and gain real-time insight into how their globally-deployed products are utilized by customers. As we focus our efforts on our key market sectors, our organization will benefit from Diaz’s business acumen and industry connections. I welcome him to the growing family at Glassbeam.”

About Diaz Nesamoney

Nesamoney, founder of Jivox, has had two prior successful ventures. Before founding Jivox, he founded Celequest, raised over $20M in venture capital, and served as its CEO until early 2007 when the company was acquired by Cognos Corporation. Celequest introduced the market’s first BI appliance, a disruptive innovation that led to its acquisition by Cognos. He was previously co-founder, president and COO at Informatica (NASDAQ:INFA), which he took from a startup to a publicly-traded company in 1999 that had a market capitalization of over a billion dollars. Informatica pioneered data integration software as a category and is now the market leader with over $400M in revenue. Diaz is a board member of the American India Foundation, a leading international development organization charged with the mission of accelerating social and economic change in India. Diaz holds a master’s degree in computer science from the Birla Institute of Technology and Science in India.

# # #

For additional information, please contact

Eileen Elam

(408) 927-7753

eileen@glassbeam.com

Product Analytics Innovator Glassbeam Chooses the OpSource Cloud for Extreme Data Processing
May 24,2011

SaaS company cites cost-effectiveness and scalability as primary drivers for moving business analytics solution to the OpSource cloud

SUNNYVALE, Calif. — May 24, 2011 — OpSource, Inc., the leader in enterprise cloud and managed hosting, today announced that product analytics leader Glassbeam is using the OpSource Cloud to process massive amounts of unstructured data to help high tech manufacturers better understand customer usage data and feedback from their installed base. OpSource’s solution combines the cost-effectiveness and scalability benefits of the cloud and the performance and SLA assurances of a managed hosting offering to enable Glassbeam to provide its customers with a powerful hybrid solution for customized data gathering, analysis and categorization.

“Hardware, network and software device makers need to be able to keep track of the health of the devices that they have deployed around the world. They typically do this by gathering product operational data such as log files. Gathering and processing this unstructured and ever-changing data is cost prohibitive for many product manufacturers,” said Puneet Pandit, CEO of Glassbeam. “Working with OpSource has enabled us to be the first to provide a software-as-a-service (SaaS) solution for product analytics – an automated, highly visual solution to help equipment manufacturers unlock the business value of operational data.”

The Glassbeam Product Analytics solution parses, builds a data warehouse and analyzes streams of incoming operational data from an installed base of devices on a nearly real time basis. It visually displays a complete picture of customer status, configuration and usage in views designed for the needs of service, support, engineering, sales and marketing organizations. The solution is sold to product manufacturers on an annual subscription-based pricing model.

“Business intelligence and analytics have been big drivers in the cloud market, as increasingly complicated data from a growing number of sources has necessitated a greater degree of processing scalability,” said Keao Caindec, SVP and chief marketing officer of OpSource. “As a leader in both managed hosting and cloud services, we are able to work with customers like Glassbeam to deliver the right mix of performance and scalability in a hybrid environment that meets their business needs.”

With OpSource, Glassbeam is able to tap into a managed hosting platform that offers a highly scalable and customizable environment to deliver applications that require dedicated infrastructure as well as a highly scalable and cost-effective cloud infrastructure platform to scale applications with unpredictable workloads. OpSource’s cloud offering is the only enterprise-class cloud Infrastructure-as-a-Service (IaaS) solution that includes hardware-based security and scalability, complete customization and 100 percent SLA assurance.

About OpSource

OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on OpSource’s expertise, experience and agility to operate high-availability, business-critical hosting environments. Our industry-leading Application Operations service goes beyond traditional hosting by providing application management, change management, performance management and application optimization. OpSource Cloud™ is the first cloud to bring together the flexibility, availability and community of the public cloud with the security, performance and control the enterprise demands. Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certified and has operations in California, Virginia, UK, Ireland, and India. For more information, please visit www.opsource.net.

About Glassbeam

# # #

For additional information, please contact

Dale Legaspi
Engage PR for OpSource
+1 510 748 8200 ext. 208
dlegaspi@engagepr.com
Cheryl Elliott
Glassbeam Inc.
408 740 4647
cheryl@glassbeam.com

Glassbeam Named Top 50 Startup at TiECon 2011
May 4,2011

Prestigious industry award recognizes leading start-ups from a nomination pool of over 1,600 companies

SUNNYVALE, Calif. — May 4, 2011 — Glassbeam (www.glassbeam.com) , a leading technology startup in Business Analytics Software industry, today announced that it has been chosen as a winner of the highly coveted TiE50 Award. Glassbeam will be honored at TiEcon 2011 on May 13th & 14th, 2011, at the Santa Clara Convention Center in Santa Clara, CA.

TiEcon is the world’s largest conference for entrepreneurs featuring two action-packed days of rich dialogue, networking, and deal making with thousands of entrepreneurs, venture capitalists, industry executives, and thought leaders. This year, the TiE50 program screened 1619 high quality companies worldwide, through a multi-tier screening and judging process.

“Glassbeam was clearly ranked amongst the best of the breed by a team of 60 highly accomplished and experienced judges. These experts included globally recognized venture capitalists, CEO’s, academia, and serial entrepreneurs” said Mr. Vish Mishra, Chairman of TiEcon 2011 and President of TiE Silicon Valley. “Being recognized as a TiE50 winner is a true testament to their entrepreneurial spirit and world class caliber” Mr. Mishra added.

“It is a great honor for Glassbeam to be recognized for this prestigious award”, said Puneet Pandit, Glassbeam’s co-founder and CEO. “In our short history of 2 years since launching the solution in 2009, we have accomplished a lot with our marquee accounts and stellar partners in the emerging space of product analytics. TiE50 recognition reinforces our faith in our mission to change the world of business analytics as it pertains to product generated operational data”.

“TiE50 companies this year again represented an extraordinary set of ideas, innovation, and business opportunities. Since its inception two years ago, 94% of TiE50 companies have been funded, attracting over $20 Billion in investments, while 42 companies have already exited,” said Ram K. Reddy, Chair TiE50 2011. “We plan to feature our finalists and winners through various channels and outreach programs during the year,” added Mr. Reddy.

“TiEcon’s platform and TiE’s global entrepreneurial network enabled us to draw the most entrepreneurial startups with breakthrough technologies, savvy market strategies, and incredible teams with palpable passion. We built upon the phenomenal success of the program in the past two years,” said Mateen Syed, Co Chair TiE50 2011.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam Expands Market Reach with New Customer Engagements
March 24,2011

Prestigious industry award recognizes leading start-ups from a nomination pool of over 1,600 companies

Plans to execute Proof-of-Concept (POC) programs with Covidien, Cisco and Nimble Storage

SUNNYVALE, Calif. — Mar 24, 2010 — Glassbeam announced today that it has successfully signed up Proof-of-Concept (POC) programs with leading product manufacturers such as Covidien, Cisco and Nimble Storage. These new engagements endorse the strong momentum for Glassbeam product analytics solution in 2011 as product manufacturers are increasingly looking to gain insights from their product operational data.

“Gaining confidence of our customers in targeted space of medical device, storage, and security/networking verticals validates deep expertise of Glassbeam team and its core technology value proposition”, said Puneet Pandit, Glassbeam’s co-founder and CEO. “We are excited to deliver ground breaking insights for product analytics by working with leading customers like Covidien, Cisco and Nimble Storage”.

The Glassbeam product analytics solution is a Software-as-a-Service (SaaS) solution that analyzes the massive quantities of product operational semi-structured data contained in any computing device across multiple verticals such as server, storage, network, software, telecom, medical, and industrial sectors. The solution converts the resulting data into actionable information and presents it in a highly visual manner which can be used to improve a manufacturing company’s operations, from service and support to engineering and quality, and sales and marketing. Glassbeam’s product analytics offering comes at a time when many companies are facing the challenges of keeping their customers happy and having to cut down their costs at the same time. Using Glassbeam, manufacturers can have unparalleled insight into their installed base, allowing them to reduce support costs, offer new value added services and increase penetration into existing accounts.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Orchesys Changes Legal Name to Glassbeam, Inc.
December 13,2010

Prestigious industry award recognizes leading start-ups from a nomination pool of over 1,600 companies

Plans to execute Proof-of-Concept (POC) programs with Covidien, Cisco and Nimble Storage

New name signifies successful transition of storage services business to an IP driven solutions model for product analytics

SUNNYVALE, Calif. — Dec 13, 2010 — Orchesys announced today that its name will change to Glassbeam effective immediately. The company’s new positioning and value proposition has been unveiled at its new website www.glassbeam.com. Orchesys had been offering Glassbeam product analytics solution under its name since early 2009. With recent market traction and new funding round, it became imperative to have one name and one website for its go-to-market branding.

Glassbeam’s product analytics offering comes at a time when many companies are facing the challenges of keeping their customers happy and having to cut down their costs at the same time. Using Glassbeam, manufacturers can have unparallel insight into their installed base, allowing them to reduce support costs, offer new value added services and increase penetration into existing accounts.

“Orchesys has reached a critical milestone in its evolution over last few years.” said Puneet Pandit, Glassbeam’s co-founder and CEO. “Having launched Glasbeam solution in 2009, the company’s business model has morphed from a pure storage services model into an IP driven solution play where we leverage Glassbeam technology to help product manufacturer collect, store, parse, analyze and report on product operational data. Along with Glassbeam IP, we still retain our core expertise in storage networking domain and will continue to leverage that in the context of solutions for customers in the area of remote analysis and reporting with product operational data”.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam Selected as Finalist of California Game Changer Award
November 15,2010

Prestigious industry award recognizes leading start-ups from a nomination pool of over 1,600 companies

Plans to execute Proof-of-Concept (POC) programs with Covidien, Cisco and Nimble Storage

New name signifies successful transition of storage services business to an IP driven solutions model for product analytics

Selection endorses the impact and cutting edge product analytics solution of Glassbeam

SUNNYVALE, Calif. — Nov 15, 2010 — Glassbeam, a division of Orchesys Inc, today announced that it has been selected by the GROWCalifornia’s Game Changers Steering Committee as a finalist for the California Game Changer award. The prestigious California Game Changer awards will be presented by the Governor’s Office of Economic Development (GoED) to game-changing companies, recommended by a Steering Committee of industry experts. Inclusion as a finalist recognizes Glassbeam for its cutting edge solution and impact on making any high technology product manufacturer smarter and more intelligent on how their customers deploy and use their products in the field.

“California has always been a global innovation leader and this has fueled our economic competitiveness for many decades,” said GoED Director Joel A. Ayala. “The Game Changers Conference gives us the opportunity to recognize and honor a select group of companies who are cementing California’s global economic standing by reinventing tomorrow for the rest of the world.” The Game Changer awards are also endorsed by California Congressman John Garamendi, who will honor the winners with special certificates of appreciation for their impact on the California economy.

GROWCalifornia is a statewide initiative to foster innovation and is operated by Golden Capital Network, a nonprofit corporation. Game Changers Fall 2010 is a GROWCalifornia event to specifically recognize leading edge innovation companies in California. A Game Changers Steering Committee reviewed a pool of over 350 nominees before reducing the list to the next round of finalists — just over 100 — that include cutting-edge companies across many of California’s leading industries.

The Glassbeam product analytics solution is a Software-as-a-Service (SaaS) solution that analyzes the massive quantities of product operational semi-structured data contained in any computing device across multiple verticals such as server, storage, network, software, telecom, medical, and industrial sectors. The solution converts the resulting data into actionable information and presents it in a highly visual manner which can be used to improve a manufacturing company’s operations, from service and support to engineering and quality, and sales and marketing. Glassbeam’s product analytics offering comes at a time when many companies are facing the challenges of keeping their customers happy and having to cut down their costs at the same time. Using Glassbeam, manufacturers can have unparallel insight into their installed base, allowing them to reduce support costs, offer new value added services and increase penetration into existing accounts.

“Being a nominee to the prestigious California Game Changers Awards is a validation of the cutting edge value that Glassbeam product analytics solution is bringing to the market.” said Puneet Pandit, Glassbeam’s co-founder and CEO. “This nomination should make our customers, partners and above all the Glassbeam team proud of our joint accomplishments in a very short span of time.”

A full list of the finalists for the 2010 Game Changer awards can be found here.

About GROWCalifornia

GROWCalifornia is the evolution of Golden Capital Network (GCN) whose mission is to find California’s growth companies, recognize their important economic contributions, and provide them with access to resources — whether financial capital, industry expertise, university and federal lab researchers, customers and strategic partners, talent, or government programs — to help them grow. GROWCalifornia produces four annual Innovation Forums — Game Changers, Mid-Market Marvels, Globe Trotters, and the Global Giants — to proactively support the types of companies that have always been the economic “difference makers” in California.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam successfully closes on new Angel led financing round
October 1,2010

New funds to be used for expanding R&D and sales & marketing organizations

SUNNYVALE, Calif. — Oct 1, 2010 — Glassbeam, a division of Orchesys Inc, announced that it has successfully closed $1.2 million in a new angel led financing round. The funds were received from individual Angels, current and new, as well as new Angel groups such as Tech Coast Angels (TCA) based out of Orange County, CA and TiE Angel group based in Santa Clara, CA. The funds will be used for expanding the sales, marketing and R&D efforts to further the market penetration for Glassbeam product analytics solution.

“The success of Glassbeam solution across multiple verticals prompted us to reach out to current and new investors to help us expand our footprint in 2011-12 timeframe” said Puneet Pandit, Glassbeam’s co-founder and CEO. “With this new cash infusion, Glassbeam is well positioned to exploit tremendous potential in product analytics space and build on its market leadership. The company also intends to become profitable and cash flow break even by early 2011, a significant milestone in its short history since launch in 2009.”

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam Appoints Vice President of Engineering
May 10,2010

New funds to be used for expanding R&D and sales & marketing organizations

Ashok Agarwal joins Glassbeam team as Vice President, Engineering to build out platform and solution engineering team

SUNNYVALE, Calif., May 10th, 2010 – Glassbeam, a division of Orchesys Inc, has announced the appointment of Ashok Agarwal to the position of Vice President, Engineering. Ashok will lead all strategic engineering initiatives to build out the platform and solution engineering team responsible for product and customer specific solutions deliverables. Ashok comes to Glassbeam with over 25 years experience in senior engineering roles with leading-edge technology companies such as LiveDeal, Acxiom Digital, Earthlink, Patni and Tata Consultancy Services (TCS).

“In our search for a senior engineering executive, we were looking for someone with strong engineering expertise especially in the context of building and managing offshore teams from India.” said Puneet Pandit, Glassbeam’s co-founder and CEO. “We’re pleased to welcome Ashok to our team, where he will have a key role in establishing our engineering strategy and work closely with the whole management team to take this company to the next level.”

Ashok joins us from LiveDeal Inc, a leader in local search and SEM solutions, providing SaaS based hosted service for classifieds (e-commerce), Yellowpages and Business Intelligence portal for reporting SEM performance. Prior to LiveDeal, Ashok’s engineering career spans 25+ years in the software industry holding senior management positions with various start-ups and large companies such as Acxiom Digital, Earthlink, Patni and Tata Consultancy Services (TCS). At Acxiom Digital, he was responsible for managing custom extensions to Acxiom’s SaaS based email marketing and analytics application. At Medialive/Earthlink, he managed development of Medialive’s Internet Security product and provided technical leadership in Earthlink’s acquisition of Medialive’s technology. Prior to that Ashok has a track record of delivering complex software solutions (Enterprise and web based) in various underlying technologies.

Ashok is a graduate of the Indian Institute of Technology (IIT) Roorkee

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam Closes First Year of Operation With Major Customer Wins and Enviable Market Recognition
January 25,2010

Signs up key OEM accounts and recognition from Gartner, Aberdeen, and Harbor Research

SUNNYVALE, Calif., Jan 25th, 2010 – Glassbeam, a division of Orchesys Inc, announced today that it closed first year of operations in 2009 successfully with major customer successes and recognition from key analyst powerhouses like Gartner, Aberdeen, and Harbor Research. The customer wins ranged in six figure annual contracts with the potential to double annual bookings with considerable up-sell opportunities with new offerings like Dashboards.

“Year 2009 was a tough year for our company”, said Puneet Pandit, Glassbeam’s co-founder and CEO. “Having launched the solution amidst high economic uncertainty in Jan 2009, the team battled and evangelized sales to leading product manufacturers like Data Domain (EMC), BlueArc, Hansen Medical etc to buy into the compelling value proportion of product analytics. Our robust technology and hybrid approach to services delivery leveraging India model gave us unbeatable competitive advantage in all build vs buy decisions”.

In March 2009, company was nominated to the industry recognized Gartner “Cool Vendor” Business Intelligence list. In June 2009, Aberdeen launched a focused “Analyst Insight” paper on Product Analytics showcasing the value of analytics for product manufacturers in areas of support and services delivery. Harbor Research commissioned a report on “Product Analytics and Intelligence” at the time of the solution launch in Jan 2009. Overall, the company and its solution was well received and recognized by the industry pundits in 2009.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam Expands Product Analytics Solution Offering Portfolio by Launching Dashboards
November 9,2009

New offerings will allow customers to have on-demand dashboards with leading edge reporting technology from Tableau

SUNNYVALE, Calif., Nov 9th, 2009 – Glassbeam, a division of Orchesys Inc, announced today that it has launched new solution offering to have its customers access information from its Clearhive™ data warehouse as Dashboards. The Dashboards are custom built but are super fast in deployment with Tableau as the platform foundation. The solution will be priced and delivered on a per month subscription basis.

Dashboards are targeted for users who want to have ready access to actionable information from their product operational data. It is a complementary solution to current offering called Glassbeam BI Workbench™. While the BI Workbench addresses the needs of a business analyst who wants to “experiment” with the underlying information and data sets to explore what kinds of queries make sense, the Dashboards take it to the next level of “packaging” those queries and presenting them in pre-configured views and reports to be accessed on-demand. Typical users will include senior engineering and product management who want to better understand product behavior so that they can build better products for the future. Dashboards will also assist sales and field staff in up-selling and cross-selling at their current accounts by getting better account intelligence.

One of the most valuable uses of Dashboards will be for professional services organizations to allow them to build customer facing user authenticated information portals as new health check and audit services. This is an extension of Glassbeam value proposition where companies will now be able to monetize product operational data and produce new service revenue streams.

“Our customers have been increasingly asking us for packaged reports and views for executive level consumption – we have delivered on that promise with Glassbeam Dashboards now.” said Puneet Pandit, Glassbeam’s co-founder and CEO. “Dashboards will expand the value proposition of Glassbeam solution and make our Clearhive™ data warehouse more valuable for many more stakeholders inside and outside our customers’ ecosystems. The fact that many of our customers have started building Pilot programs for customer facing dashboards shows the power of this incredible revenue generating value proposition”.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam Continues to Build Market Traction Across Different Verticals
September 7,2009

Product Analytics solution proves market acceptability across storage, medical and software verticals

SUNNYVALE, Calif., Sept 7th, 2009 – Glassbeam, a division of Orchesys Inc, has announced that it has successfully landed key customer deals across storage, medical and software verticals since its successful launch in Jan earlier this year. The current customers include EMC (Data Domain), BlueArc, Optimedica and Hansen Medical. In addition, there have been paid proof-of-concept (POC) programs with prospects in data center hardware and software verticals.

“The Glassbeam team has proven that a product operational data (e.g. logs) across any high technology device is quite similar in terms of its (un)structure, content, and potential mining and reporting abilities.” said Puneet Pandit, Glassbeam’s co-founder and CEO. “With Glassbeam core technology, we are able to provide tremendous cost savings and revenue generation opportunities to our customers by converting this unstructured data into actionable information very quickly and efficiently”.

About Glassbeam

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For additional information, please contact

Cheryl Elliott
Glassbeam
408 740 4647
cheryl@glassbeam.com

Glassbeam hosting a panel session at the 6th annual remote device and monitoring summit in Boston, MA
June 23, 2009

Panel: On-Demand Product Intelligence Using Your Systems’ Operational Data

Sunnyvale, Calif. – June 23 2009 — Today, Glassbeam announced that the company will be hosting a panel session at the 6th annual remote device and monitoring summit in Boston, MA

The panel is moderated by Glen Allmendinger, President Harbor Research.

Glassbeam customers OptiMedica and BlueArc will participate in the session outlining the ROI from investing in product analytics.

Glassbeam product analytics has been adopted by leading edge product manufacturers to reduce support and services costs and increase services revenues by gaining insight from product operational data. The session will help attendees understand how enterprises are currently using Glassbeam product analytics to leverage this product data across support, services and product management.

Product Analytics provides a very compelling ROI and panelists will speak to several benefits including

Lowered support costs, including Tier 1 support cost reductions of 20%
Increased revenues from new services of 4% or more now possible using real time performance and capacity information on your products
Better product planning on new features leading to new revenue streams across product lifecycles
Effective up-sell and cross-sell of products based on real-time customer information
Increased customer satisfaction through product enhancements and faster resolution of issue

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OptiMedica Selects Glassbeam to Gain Insight Into Product Operational Data
June 17, 2009

Product Analytics is a strategic investment for many companies enabling them to gain unprecedented insight into their product operational data in the context of how their customers use their products.

Sunnyvale, CA (PRWEB) June 17, 2009 — Glassbeam announced today that global ophthalmic company OptiMedica has selected Glassbeam for mining its operational data.

A fast growing company that pioneered the field of pattern scanning technology with its PASCAL® Photocoagulator, OptiMedica chose Glassbeam to provide its management with an automated tool that provides immediate feedback on PASCAL usage patterns and trends worldwide. With Glassbeam product analytics, OptiMedica will be able to rapidly enhance product features, performance and usability to meet evolving customer needs.

“Product Analytics is strategic to our success at OptiMedica. We have product operational data coming in from various countries. With Glassbeam’s unique offering we can now leverage this operational data analyzing trends and patterns,” said Robert Eno, vice president of global marketing and international sales at OptiMedica.

Gathering real-time information from devices worldwide and understanding the various metrics and usage components, without an automated tool, are onerous and time consuming. Glassbeam’s product analytics, delivered using an on-demand software-as-a-service(SaaS) subscription model, helps manufacturers realize immediate ROI across their support, services, product and engineering organizations by mining product operational data from their customer locations.

OptiMedica has adopted the following modules from the Glassbeam Product Analytics solution.

1.Glassbeam core platform: (http://glassbeam.com/semiotic-parsing-language.php)

a.SPL™: A next generation language and engine for defining transformation and rules for parsing semi-structured data such as log files.

b.Clearhive™” : A comprehensive datawarehouse that is generated automatically using SPL™, highly optimized for analytics and designed to scale and support terabytes of product operational data

2.Glassbeam Reports :

a.Pre-defined analytics across the entire customer installed base showing trends and analysis across systems, sites and customers.

Glassbeam’s technology enables hardware and software manufacturers to mine the massive quantities of product operational semi-structured data, such as log data, contained in any computing device or software. The solution converts the product operational data into actionable information using a unique technology that scales to analyze terabytes of data using next generation data warehousing techniques.

“Glassbeam’s product analytics is invaluable for any manufacturer that has product operational data or log files generated by its product. We are excited to be working with a thought leader and a fast growing company like OptiMedica in helping them understand their products and scale to meet their growth,” said Puneet Pandit, CEO of Glassbeam.

The Glassbeam solution (http://glassbeam.com/predictive-analysis-solutions.php) is applicable to companies across multiple verticals such as software, servers, storage, networking, telecom, medical devices, energy and industrial sectors.

About OptiMedica:
Based in Santa Clara, Calif., OptiMedica Corp. is a global ophthalmic company dedicated to advancing the practice of ophthalmology for the benefit of physicians and their patients. The company holds the exclusive license to the PASCAL Photocoagulator technology, which was originally developed at Stanford University. Since its market introduction in 2006, PASCAL photocoagulation procedures have been performed on more than one hundred thousands patients worldwide. OptiMedica is funded by Kleiner Perkins Caufield & Byers, Alloy Ventures and DAG Ventures. For more information, please visit http://www.OptiMedica.com.

About Glassbeam:
Glassbeam Inc. is a Big Data applications company specializing in multi-structured machine data analytics for device manufacturers and their users. Glassbeam’s pre-packaged Big Data applications for customer support, product development and sales leverage the company’s breakthrough Semiotic Parsing Language (SPL) that can quickly extract strategic intelligence from complex operational data contained in multi-structure machine data.

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Glassbeam Named “Cool Vendor” by Leading Analyst Firm
March 16, 2009

Vendors selected for the “Cool Vendor report” are innovative, impactful and intriguing

Sunnyvale, CA, March 16, 2009 — Glassbeam, the innovative product analytics vendor, today announced that top analyst firm Gartner, Inc. has included Glassbeam in the “Cool Vendors in BI and Performance Management, 2009″ report by Bill Gassman, Gareth Herschel, Rita L. Sallam, James Richardson, and Andreas Bitterer, published on March 13, 2009.

“Glassbeam is honored to be listed as a Cool Vendor by Gartner”, said Puneet Pandit CEO of Glassbeam. “Manufacturers are seeking ways to add value to their existing customers by better understanding their needs. Glassbeam helps leading edge manufacturing companies understand how their customers use their products, thereby reducing costs, increasing margins, accelerating product innovation and proactively managing customer issues and opportunities.”

Glassbeam’s product analytics, delivered using a SaaS model, helps manufacturers realize immediate benefits across their support, services, sales and engineering organizations by mining product operational data from their customer sites.

Glassbeam’s technology enables manufacturers to gain insights from massive quantities of product operational semi-structured data, such as log data, contained in any intelligent device. The solution converts the product operational data into actionable information using a unique technology that scales to analyze terabytes of data using next generation data warehousing techniques.

The solution is applicable to companies across multiple verticals such as servers, storage, networking, software, telecom, medical devices, energy and industrial sectors.

About Gartner’s Cool Vendors Selection Process
Gartner’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.

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Glassbeam selects OpSource to power on-demand Product Analytics
January 27, 2009

OpSource On-Demand Provides Scalable, Dependable Web Delivery

Santa Clara, Calif., January 27, 2009 — OpSource™, the leader in Web operations, today announced that Glassbeam, an innovator in product intelligence, is leveraging OpSource On-Demand™ to deliver on-demand, 360° product analytics. Glassbeam’s unique solution provides a comprehensive view of a product’s lifecycle by analyzing product operational data, enabling lower costs, higher revenue and improved customer satisfaction.

Historically, to gain meaning from operational data required building dedicated data warehouses and analytics applications – a major undertaking. A typical project might involve several months of effort as well as expensive infrastructure and software licenses. In contrast, by offering a Software-as-a-Service (SaaS) solution, Glassbeam can build their customers full, affordable solutions that easily and securely integrate into their corporate IT environments in as little as six weeks. Glassbeam chose OpSource On-Demand as its infrastructure because of its proven reputation as the most robust, cost-effective and secure SaaS solution available.

Puneet Pandit, CEO, Glassbeam, said, “We evaluated several SaaS providers but we chose OpSource On-Demand because it excelled on all fronts, from features, benefits and costs to time to market. OpSource has made it simple for us to build our business and, even more important, has made it painless for us to implement our product analytics solution. OpSource On-Demand gives us the security and reliability that our customers need as they move away from the burdensome systems of the past and experience the sheer power that on-demand business solutions bring.”

“Glassbeam’s product analytics solution is a great example of how the SaaS model can redefine business processes as we know them, unlocking valuable data in a more cost-effective and efficient way than ever before possible,” said Treb Ryan, CEO, OpSource. “OpSource On-Demand is ideal for companies such as Glassbeam that are looking to bring innovative products quickly and securely to market. We look forward to scaling with Glassbeam as its business grows.”

About OpSource On-Demand

A comprehensive, award-winning Web operations solution, OpSource On-Demand enables Software-as-a-Service (SaaS) and Web companies to quickly and securely deliver their applications and services over the Web to consumers and businesses alike. Going far beyond full-featured managed hosting, it includes the application management, compliance and business services that are necessary for on-demand business success. OpSource On-Demand includes:

Technical Operations

» Best-in-class, scalable software, hardware and network infrastructure
» World-class data center facilities
» Redundant carrier class load balancing architecture
» In-depth 24×7 monitoring, security, and management procedures backed by SAS-70 Type II audits
» Built-in high availability solutions from simple clustering to wide-area disaster recovery

Application Operations

» Data management
» Performance management, including multipoint user-experience monitoring
» Application roll out and change management
» Application optimization
» Compliant infrastructure, processes and procedures including: SAS 70 Type II audited, HIPAA and PCI DSS compliance and salesforce.com and WebEx certifications

Business Operations

» OpSource Billing™ – An end-to-end subscription management, metering and payment stand-alone solution, or as part of OpSource On-Demand
» OpSource Connect™ – A Web services infrastructure and integration toolset, for application integration in the “Cloud” and behind the corporate fire-wall
» OpSource End-User Support™ – 24×7 customer branded end-user support
» OpSource Analytics™ – A real-time application and customer usage information, and health of business analysis and reporting tool

About OpSource
OpSource™ delivers Software-as-a-Service (SaaS) and Web applications for on-demand companies, with hundreds of applications, millions of users and billions of transactions supported daily. OpSource On-Demand™, the leading Web operations solution, is defining how Web-based software is delivered. By choosing OpSource as their Web application delivery partner, companies are freed from investing in and managing the complex and costly infrastructure and services necessary to deliver applications over the Web. They can instead focus their resources on developing, marketing and selling their applications and services. Further, by using OpSource Connect™ companies can leverage Web services such as OpSource Billing CLM™, OpSource Analytics™ and OpSource End-User Support™ and integrate their applications with other SaaS applications over the Internet as well as with enterprise applications behind the corporate firewall. OpSource On-Demand is suitable for companies at any stage of growth, with any type of on-demand application.

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Glassbeam chooses Vertica to power Product Analytics
January 27, 2009

SaaS provider says unique columnar, MPP database superior to traditional, open source approaches

BILLERICA, Mass., Jan 27, 2009 — After comparing the merits of traditional database technology, Glassbeam, the first company to provide a software-as-a-service (SaaS) solution for product analytics, has chosen the Vertica Analytic Database to keep storage costs low and performance high.

Targeting manufacturers of high-tech products such as medical equipment, industrial equipment, networking, servers and storage devices, Glassbeam’s SaaS offering automatically creates data warehouses containing product information gathered from multiple sources and customer product logs that can quickly scale into the terabytes. Vertica’s ability to conduct blazingly fast ad hoc queries on dramatically compressed data sets made it the perfect choice for the hosted offering.

Industry experts estimate that product feedback from these customer logs can be worth more than 4% of revenue in services for some enterprise vendors, as they use this valuable information to:

lower support costs by up to 20%
increase service revenues by 25%
cross-sell and up-sell new sales opportunities
enhance customer satisfaction through product improvements and faster resolution of issues

“The products our customers sell generate a lot of data and they need to analyze this data quickly and accurately to make critical business decisions. For our offering to be successful, we needed a database backend with scalable performance and low operational costs,” explained Larry Lancaster, Glassbeam’s Chief Technology Officer. “We evaluated PostgreSQL, Oracle and Vertica and found Vertica provided at least twice the performance while consuming one-tenth the storage,” he said.

Customers using data collected by Glassbeam can evaluate many mission-critical criteria ranging from product usage, disk utilization, component preference and more. For example, Glassbeam enables industrial equipment manufacturers to see higher than normal temperatures in an embedded device over a three-month period, or which supplier components have had the most defects over the past year or how many customers use product A from the manufacturer but not product B with component C. Glassbeam customers are typically monitoring thousands of devices that produce upwards of 60GB of data per month, nearly 1TB per customer per year. This critical feedback provides real-time visibility into the customer’s business, analyzing and presenting it to business users in a graphical, highly visual fashion.

The Vertica Analytic Database relies on a unique columnar, MPP architecture and pioneering data compression to reduce storage requirements by as much as 90 percent, dramatically cutting hardware overhead and energy consumption so customers can analyze larger amounts of data at a fraction of the cost. The Vertica Analytic Database can operate directly on that compressed data, delivering query results 50 to 200 times faster than other databases.

“Historically, creating increased query performance in analytic applications has come at the expense of higher development and integration costs,” said Dave Menninger, vice president of marketing and product management at Vertica Systems. “The unique architecture and small footprint of the Vertica Analytic Database makes high performance and seamless integration an enabling reality for innovative businesses such as Glassbeam.”

Vertica and Glassbeam will be presenting the product intelligence on-demand solution during a webinar scheduled for Thursday, January 29, 2009 at 2:00pm EST. To register please visit: https://vertica.webex.com/vertica/onstage/g.php?t=a&d=554063736&SourceId=P1

About Vertica
Vertica Systems is the market innovator for high-performance analytic database management systems that run on industry-standard hardware. Co-founded by database pioneer Dr. Michael Stonebraker, Vertica has developed column-oriented analytic database technology that lets companies of any size store and query very large databases orders of magnitude faster and more affordably than other solutions. The Vertica Analytic Database is available as software only, as an appliance or online as a cloud computing solution. The technology’s unmatched speed, scalability, flexibility and ease of use helps customers like JP Morgan Chase, Verizon, Mozilla, Comcast, Level 3 Communications and Vonage capitalize on business opportunities in real time. Vertica is headquartered in Billerica, Mass. For more information, visit the company’s Web site at http://www.vertica.com.

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